How The Future of Retail is Like Professional Sports
Kevin Hillstrom
How The Future of Retail is Like Professional Sports
In his talk, Kevin will discuss the many ways modern retail may be taking the path of a Professional Sports team. Specifically, Kevin will talk about the importance of New Merchandise (Player Development), New Customers (Fans), Customer Experience (Stadium Experience). He will also explain and compare the various tactics that will enable your business to thrive, regardless of whether it's retail or e-commerce.
Kevin Hillstrom
30 roků praxe v zákaznické analytice a jeden z nejčtenějších blogů v oboru. “Keep your analytics simple” je Kevinovo motto. A těžko byste hledali povolanějšího člověka, který vám prozradí, jak to provést.
